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Other support services

Stroke is always a medical emergency; if you think you or someone you know is having a stroke, call triple zero (000) immediately

Lifeline provides crisis support 24 hours a day, seven days a week. Call Lifeline on 13 11 14.

Ambulance

When to use
If you or someone you know has signs of stroke.

Opening hours
24 hours a day 7 days a week

Contact details
Call triple zero (000)

GP

When to use
Stroke prevention, treatment and recovery and other health issues.

Contact details
Contact your GP. If you need help finding a GP, visit Health Engine.

Healthdirect

When to use
To speak to a nurse about any health issue.

Opening hours
24 hours a day 7 days a week

Contact details
Call 1800 022 222
Visit healthdirect.gov.au 

Lifeline

When to use
If you are feeling overwhelmed, need crisis support or just to talk something through.

Opening hours
24 hours a day 7 days a week

Contact details
Call 13 11 14 (24/7 support)
Visit lifeline.org.au (includes chat option on website)
Text 0477 13 11 14 (24/7 support)

1800 RESPECT

When to use
If you need support for domestic, family or sexual violence.

Opening hours
24 hours a day 7 days a week

Contact details
Call 1800 737 732
Visit 1800respect.org.au

13YARN

When to use
Going through a tough time? We’re here to yarn. Talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

Opening hours
24 hours a day 7 days a week

Contact details
Call 13 92 76
Visit 13YARN.org.au

QLife

When to use
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

Opening hours
3pm to 9pm, 365 days a year

Contact details
Call 1800184 527
Visit QLife Webchat

Kids Helpline

When to use
If you are between 5 and 25 and want online or phone counselling for any reason.

Opening hours
24 hours a day 7 days a week

Contact details
Call 1800 55 1800
Visit Webchat Counselling 

Carer Gateway

When to use
For information, advice or counselling about caring, or for emergency respite.

Opening hours
Monday to Friday 9am to 5pm, 365 days a year.

Contact details
Call 1800 422 737
Visit carergateway.gov.au

Disability Gateway

When to use
For services for someone with a disability.

Opening hours
Between 8am to 8pm AEDT / AEST.

Contact details
Call 1800 643 787
Visit disabilitygateway.gov.au

My Aged Care

When to use
For services for someone 65 years old or older.

Opening hours
Monday to Friday 8am to 8pm, Saturdays 10am -2pm.
Closed on Sundays and National public holidays.

Contact details
Call 1800 200 422
Visit myagedcare.org.au

Hospitals and health services

When to use
If you have concerns about a hospital stay, read information about Getting good healthcare.

Contact details
Visit enableme.org.au/Resources/Getting-good-healthcare